As a business person, you know the importance of great IT infrastructure services to keep your business running smoothly. However, you may not know about the various IT service options available to your business.
Many people think of software updates and virus removal when they think of IT infrastructure services. However, these services only scratch the surface when it comes to what your company can access.
Organisations use IT infrastructure services to create, manage, and optimize business processes and information by applying business and technical expertise.
The IT infrastructure service options available to your business are plenty and can vary depending on who you ask. To keep things simple, here are seven examples of IT infrastructure services that cover all the basic needs of small and medium-sized businesses.
Cloud Services by IT infrastructure services
With a cloud service provider, businesses can leverage the on-demand benefits of the internet. With little capital investment, the cloud can replace the need for on-premise servers.
These IT infrastructure services are well-known now because they are easy to use, scalable, and provide immediate access to company resources. Your only physical requirement is a good internet connection.
Backup and Disaster Recovery
In case of a disaster such as fire, flood, or computer virus, would your important data be safe and sound? The answer is probably no if your business isn’t following the 3-2-1 backup rule. According to this rule, your data should be stored in 3 different locations:
- The source device (typically a computer or office workstation)
- Your local backup device
- An off-site location (preferably through a cloud backup solution)
Thus, following the 3-2-1 backup rule reduces the chances of losing all three copies of your data.
For disaster recovery, many businesses now rely on cloud backup solutions. These include file-only backup, server backup, desktop backup, and many others. These IT infrastructure services are perfect for businesses that have multiple locations and share large amounts of data. Even if a disaster strikes one location, the other location will have access to all cloud-stored data and can continue operations normally.
As internet access provides several benefits, it also poses several security risks. Without strict network security measures, your business’s data is at risk from hackers, viruses, spammers, and data thieves.
Network security prevents unauthorised access to or theft of computer network resources. Possible network security solutions include anti-virus software, firewalls, web filtering, patch management, built-in VPNs, and regularly scheduled check-ups from your IT service provider.
Help Desk Support
Help desk support is important for any business that doesn’t have an in-house IT team. Help desk support can vary depending on your business needs, but it’s most commonly used as a single point of contact for users who need occasional help troubleshooting computers, printers, networks, wifi, etc.
Managed Print Services
You want your printers to be ready for you. Thus, IT infrastructure service providers handle all your printing service and supply needs with managed print services (MPS), so you can focus on other things.
Managed print services handle all your printers, fax machines, scanners, copiers, and other multifunction devices. Your IT infrastructure provider oversees and services all printing hardware using the power of an IoT network and anticipates your need for parts and supplies so that you always have what you need. They can also monitor printer usage and report on any printer issues.
Training everyone on the newly updated systems is one of the most difficult challenges that businesses face. And this issue keeps growing more relevant.
When you contact your IT service provider about updating your systems, ask if they can also provide computer training for your employees.
An IT project may be too large or too technical to plan without the help of an experienced team of IT professionals. In such a case, consulting services from your IT provider may be the solution. They can collaborate with multiple departments or contractors to complete projects and ensure that no technical detail is overlooked.
We’d love to discuss if any of these examples of IT infrastructure services could benefit your business. Nurture IT can provide all these services (and more), and we’ll work with you to create an IT service plan that meets your needs. Please contact us to get started!